Text Message Usage Policy
Chappaqua Limousine — Text Message Usage Policy
Effective Date: 01/01/2025
At Chappaqua Limousine, we value your privacy and your time. To keep you informed and ensure seamless service, we may communicate with you via text messages (SMS). This policy outlines how we use text messaging, your options, and your responsibilities.
1. Purpose of Text Messaging
We use text messages strictly to:
- Confirm, update, or remind you about your reservations.
- Notify you of your chauffeur’s arrival or any delays.
- Provide important trip-related details (vehicle location, driver contact).
- Respond to customer service inquiries.
- Send promotional offers only if you have opted in.
2. Message Frequency
You will receive messages only when necessary for your trip or if you have agreed to receive promotional messages. We strive to keep messages concise and relevant.
3. Opt-In & Consent
By providing your mobile number, you consent to receive text messages from Chappaqua Limousine related to your bookings and service updates. You can opt in for promotional messages separately.
4. Opt-Out
You may opt out of receiving text messages at any time by replying “STOP” to any message or contacting our customer service at [Customer Service Phone Number]. Please note that opting out of service messages may affect our ability to provide timely updates for your trips.
5. Fees & Charges
Chappaqua Limousine does not charge for text messages. However, your carrier’s standard messaging and data rates may apply. Please check with your mobile provider for details.
6. Privacy & Security
Your mobile number will never be sold or shared with third parties for marketing purposes. We protect your information in accordance with our [Privacy Policy URL].
7. Contact Us
For questions about this policy or your messaging preferences, please contact us at:
📞 914 238 3194
📧 chappaqualimo@gmail.com

Thank you for choosing Chappaqua Limousine. We look forward to providing you with safe, reliable, and convenient service.
